Position- Tier2 NOC Engineer
Skills- NOC, L2 support, video conferencing
Experience- 3-5 Years
Company- A Global Organization
Bachelor’s Degree in Computer Science, Engineering, related discipline or equivalent experience.
Experience with device, network, and application monitoring in an IT/NOC (managed services) environment and proven track record.
Certifications desired: CCNA, CCNP, RHCHA, MCSA, MCSE, Wireshark(WCNA), VMWare or equivalent
Systems: Windows, UNIX, Linux, Server HW, VMWare
3-5 years of working knowledge of H323 and SIP protocols, and general Telepresence experience.
General protocols: SIP, H323, H320, QOS, G711, G729, G723, Real-Time Audio, RTP, RTCP.
Job Description :
Client is seeking a qualified candidate who can work as a Tier2 Engineer for NOC Managed Services delivery. Preferable candidate from NOC experience, hands on experience in complex fault resolutions, maintaining knowledge management base, front ending customer in case of critical incidents on technical front (SIP/H.323,VOIP/Video conferencing, Skype for Business, Unified communication)
Drop resume at firstname.lastname@example.org