Service Delivery – Implementation – Mumbai 568 views2 applications

Job Description

1. PRE-REQUISITE:
• Able to contribute to the work group as a team player
• Experience working on Projects.
• Customer service skills including the ability to work with customers in completing their circuit/service installations
• Detailed understanding and working knowledge of IGP routing protocols including ISIS, OSPF, RIP, RIP v2, EIGRP, EGP-BGP
• Working knowledge of MPLS-VPNs (L3 and L2 VPNs), BGP and MPBGP, QOS, IPSec and other VPNs
• Working knowledge of Switching techniques: VLAN, VTP, STP, ISL / Ether-Channel
• Good understanding of OSI Layer 1 and 2 protocols
• Experience on Firewalls is preferred
• Thorough knowledge of provisioning circuits including working directly with circuit providers

2. RESPONSIBILITIES:
• Responsible for implementing complete end-to-end Network Solutions for the customers
• Responsible for interacting with internal groups, vendors and customers to coordinate the timely implementation of customer networks and data services
• Responsible for the final installation of circuits and data services, to a great “customer satisfaction†.
• Coordinate with internal Virtela groups, vendors/suppliers, and customers to implement customer orders in a thorough and timely manner.
• Manage the overall process of implementing complex, technical installations.
• Responsible for the final installation of circuits and data services to achieve high levels of customer satisfaction.
• Assist in developing processes and procedures for the final installation and turn-up of circuits and data services.
3. TRAINING AND CERTIFICATION REQUIRED FOR JOB
Professional Certifications like CCIE, CCNP, CCIP, JNCIA, JNCIS is desirable.

4. EXPERIENCE:
Min: 4 years Max: 7 years
5. EDUCATION:
B.E in Electronics & Telecommunications / Information Technology / Computers